Uber and Lyft’s Financials Reveal Two Ride-Hailing Strategies

Uber and Lyft’s Financials Reveal Two Ride-Hailing Strategies

Discussing Uber’s 2019 financial results with analysts last week, CEO Dara Khosrowshahi used the word “focus” six times and the word “discipline” three times in his opening remarks alone. And he dropped “profitability” four times, most notably predicting that Uber...
Uber Changes Its Rules, and Drivers Adjust Their Strategies

Uber Changes Its Rules, and Drivers Adjust Their Strategies

On a recent morning in Santa Monica, California, Sergio Avedian pulled into the parking lot of a Vons supermarket, signed into the Uber driver app, and waited. At 7:07 am, a ride request came in for a trip to LAX that the app promised would earn Avedian between $9 and...